Precast Refractory Technical Specialist

This is a fully remote position, open to applicants in North America.

📋 Description

• Act as a technical authority providing support for the development, implementation, and enhancement of precast refractory solutions for clients throughout North America.

• Collaborate with Sales teams to comprehend customer needs and suggest appropriate precast refractory solutions.

• Perform field measurements and evaluations to assist with mold design and fabrication tasks.

• Aid manufacturing processes associated with the creation of precast refractory components.

• Organize and oversee product trials at customer locations to assess performance and collect feedback.

• Identify opportunities to enhance product performance, manufacturing efficiency, and customer operations.

• Document, analyze, and relay product quality and performance findings to customers and internal stakeholders.

• Work together with R&D on new product development projects and initiatives for continuous improvement.

• Assist Operations with strategies related to product footprint, manufacturing transfers, and implementation efforts.

• Collaborate with Recycling teams to promote sustainability goals and initiatives related to the circular economy.

• Provide practical technical support in customer and manufacturing settings while ensuring adherence to safety standards and OSHA regulations.

⛳️ Requirements

• A Bachelor’s degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or a similar technical discipline is preferred.

• Relevant industry experience may be accepted as a substitute for a degree.

• Over 5 years of experience in refractories, steelmaking, heavy machinery, or a comparable industrial environment.

• Understanding of refractory materials, their applications, and steelmaking practices.

• Mechanical aptitude with the capability to assist equipment such as mixers, gunning machines, and related systems.

• Strong analytical and problem-solving abilities with a focus on continuous improvement.

• Excellent verbal and written communication skills, with the capacity to present technical information to varied audiences.

• Proficient in Microsoft 365; experience with SAP is advantageous.

• Strong organizational abilities, self-driven, and capable of working both independently and collaboratively across various functions.

• Willingness and ability to travel extensively (75%+) throughout North America.

• Ability to uphold compliance with safety standards and OSHA regulations.

🏝️ Benefits

• Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.

• 401(k) Retirement Plan – With company matching to assist in planning for your future.

• Paid Time Off

• Mileage reimbursement and coverage for travel, meals, and accommodations.

• Training & Development – Access to educational resources and career advancement programs.

• Inclusive Work Environment – A culture that appreciates diversity, safety, and teamwork.