Post-Sales Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Facilitate training sessions by responding to requests from new clients, organizing, and delivering training either remotely or on-site;

• Perform audits by arranging visits to client locations to assess their operations and pinpoint opportunities for process enhancement;

• Offer equipment support by managing service requests, conducting diagnostics, and escalating issues to our engineering team as needed;

• Provide software assistance by addressing requests, offering guidance, and delivering training when required;

• Ensure adherence to best camouflaging practices (anti-tampering/camouflage) by conducting training sessions and auditing clients' operations;

• Assist the commercial department by engaging in meetings with clients and business partners, addressing post-sales requirements, and promoting customer loyalty;

• Organize meetings with clients and schedule presentations of audits and post-incident reports to enhance process performance;

• Contribute to achieving goals by adhering to the company’s guidelines and values while complying with internal area procedures.

⛳️ Requirements

• Bachelor's degree completed or currently pursuing in Administration, Logistics, or related fields;

• Intermediate skills in Microsoft Office;

• Familiarity with CRM systems;

• Residing in Barueri, SP, or nearby areas.

🏝️ Benefits

• Company vehicle

• Meal and/or food allowance

• Multi-benefits card

• Health and dental insurance

• Profit-sharing

• Childcare assistance

• Extended parental leave

• Life insurance

• Gympass

• Payroll-deductible loan

• Employee share purchase plan

• Birthday day off

• Discount partnerships with partner companies (language schools, universities)

• Discounts on Michelin tire purchases

• Annual flu vaccination campaign

• Mental health promotion program

• Development platform