Portuguese Payroll Specialist, SAP

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Manage the Payroll process from start to finish independently, ensuring delivery aligns with the agreed processing calendar(s) and meets specified KPIs.

• Execute Data Management or Customer Service functions independently according to the established calendar and KPIs.

• Assist with Statutory and Year End Reporting in accordance with designated calendar(s) and KPIs.

• Utilize Payroll expertise to address client queries/issues and maintain a thorough understanding of country-specific legislation and responsibilities.

• Provide support and facilitate knowledge transfer to Apprentices and/or Associates in Data Management or Customer Service tasks.

• Ensure timely responses to Tickets and Calls within SLA timelines, maintaining a high standard of service.

• Aid in System Maintenance Testing.

• Engage and transact with Third Parties effectively.

• Complete SOC Controls punctually, providing the necessary evidence.

• Participate in root cause analysis to verify accuracy and propose feasible preventative measures to reduce recurrence.

• Conduct Knowledge Transfer sessions, ensuring the audience comprehends and can apply the information effectively.

• Maintain DWIs to keep processes current and reflective of the service offered.

• Accurately report all system issues/defects, logging tickets with the required details and evidence for Application Services and/or Products to investigate.

• Alert the Service Manager to any deviations from the standard scope of service.

• Recognize and handle sensitive and confidential information appropriately.

• Complete Time Recording accurately and punctually.

• Adhere to and follow STRADA Security Standards.

• Contribute to team meetings and promptly raise any issues with your Service Manager.

• Stay informed about all Strada announcements and communications.

• Foster positive relationships with all lines of business where appropriate.

• Provide timely and accurate updates to internal stakeholders as necessary.

• Participate in assigned projects and activities as needed.

⛳️ Requirements

• Minimum of 3 years of experience managing the complete Portuguese payroll cycle.

• Strong understanding of Portuguese payroll regulations and processes.

• Proficiency in HRIS systems: SAP HR.

• Fluent in English; Spanish is an advantage.

• Proficient in MS Office tools, with a strong emphasis on Excel.

• Exceptional attention to detail and accuracy.

• Capable of thriving in a fast-paced, global environment.

• Excellent written and verbal communication skills.

• Self-motivated with a keen eagerness to learn.

• Ability to collaborate effectively within a team setting and work independently while adhering to established processes and procedures.

🏝️ Benefits

• Health coverage.

• Wellbeing programs.

• Paid leave (vacation, sick, parental).

• Retirement plans.

• Learning opportunities.