Player Development Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Play a vital role in expanding and nurturing our VIP player community.

• Generate net revenue by employing proactive sales strategies and delivering exceptional services to both new and existing VIP clients.

• Collaborate closely with various internal teams and stakeholders to manage and provide our distinctive VIP experience.

• Establish and sustain robust relationships with elite players by offering exceptional services and fostering player loyalty.

• Drive essential VIP sales metrics that contribute to customer engagement, market share, and net revenue.

• Adhere to all VIP policies and guidelines, including those related to responsible gaming.

• Gather and analyze data to uncover trends that will enhance player performance.

• Proactively present solution-oriented suggestions to improve the customer experience.

• Engage in the escalation process and collaborate with customers and other internal teams to ensure timely resolutions.

⛳️ Requirements

• Must reside within 45 minutes of downtown Indianapolis.

• Bachelor's Degree in Business, Marketing, or a related field, accompanied by 5 years of relevant experience in the Gaming, Hospitality, Sales, and/or Marketing sectors.

• A strong passion for enhancing the player experience, adept problem-solving skills, and a commitment to fostering positivity within the team.

• Proven track record in identifying and executing strategies that enhance operational efficiency.

• Knowledgeable in revenue enhancement and expense control.

• Comprehensive understanding of Sports Betting markets and other related products.

• Must be able to obtain and sustain the necessary State Gaming Licenses.

🏝️ Benefits

• Bonus

• Equity

• Benefits as applicable