Platform Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and propel foundational platform capabilities, beginning with IAM, which includes authentication, authorization, user management, access control models, and auditing.

• Establish the roadmap and backlog for your product area, balancing customer requirements, enterprise readiness, and the long-term vision of the platform.

• Collaborate closely with engineering and security teams to make informed product decisions, assess tradeoffs, and ensure effective execution.

• Partner with Solution Architects and implementation teams to guarantee that platform capabilities are practical for deployment, integration, and operation in real customer environments.

• Facilitate integrations with enterprise systems utilized for access control and provisioning, such as HRIS, CCaaS, ITSM, and identity providers.

• Provide structure to ambiguous challenges, proactively drive decision-making, and maintain progress across multiple simultaneous workstreams.

• Assist customer-facing teams in understanding how platform capabilities operate, including aspects of configuration, rollout, and operational guidance.

• Contribute to the advancement of shared platform capabilities beyond IAM as new priorities arise.

⛳️ Requirements

• Over 3 years of experience in product management or a related technical role, such as software engineering, solutions architecture, technical program management, or implementation.

• Strong technical proficiency: comfortable discussing APIs, system behavior, architecture, technical tradeoffs, and implementation specifics with engineering teams.

• Excellent product judgment and the ability to make decisive choices in ambiguous, systems-level problem scenarios.

• High level of ownership, strong follow-through, and a proactive approach to action.

• Capability to collaborate effectively across engineering, security, customer-facing, and implementation teams.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance options to suit you and your family.

• Flexible PTO allowing you to take the necessary time off when you need it.

• Paid parental leave for all new parents welcoming a new child.

• A retirement savings plan to assist you in planning for your future.

• Budget for a remote work setup to help you establish a productive home office.

• Monthly wellness and communication stipend to help you stay connected and balanced.

• In-office meal program and commuter benefits available for onsite employees.