Platform Analyst – Research Office Managed Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the maintenance, version control, and ongoing enhancement of internal Power BI reports and dashboards utilized for monitoring performance across client portfolios.

• Create, maintain, and iterate on client-facing reporting functions, ensuring that outputs are accurate, timely, visually clear, and meet client reporting standards.

• Act as the main point of contact for routine reporting inquiries from internal team members and clients, managing issues and coordinating resolutions with the DevOps Platform Engineer as necessary.

• Assist the Tech Committee by creating and delivering technical skill development content, leading learning sessions, and aiding committee members in enhancing their competencies in relevant tools and platforms.

• Document reporting logic, data definitions, and dashboard standards to promote consistency and facilitate knowledge sharing within the team.

• Support the DevOps Platform Engineer with testing and quality assurance on platform modifications that impact reporting data flows or client-facing outputs.

• Identify opportunities for automating or streamlining manual reporting processes and present recommendations to the team with supporting analysis.

• In the first 90 days, document existing Power BI reports, manage known issues, establish a remediation backlog, review client-facing reporting outputs, propose a quality checklist or release process, conduct a Tech Committee learning session, and present a proposal for automation or simplification.

⛳️ Requirements

• 3–5 years of experience in a business analyst, data analyst, or platform/reporting role within a technology-oriented organization.

• Expertise in Power BI, including report and dashboard development, DAX fundamentals, data model management, and workspace administration.

• Experience in developing and maintaining client-facing reports or deliverables, with a strong emphasis on data accuracy and presentation quality.

• Familiarity with structured data from various sources (Excel, SharePoint, SQL, APIs) and a basic understanding of ETL concepts.

• Excellent communication skills — capable of clearly explaining technical outputs to non-technical audiences, both in writing and verbally.

• Proven experience working collaboratively in a cross-functional team setting, including interaction with senior engineers and non-technical stakeholders.

• Background in a Managed Services, consulting, or multi-client delivery environment.

• Familiarity with Azure DevOps for task and project tracking.

• Exposure to Microsoft Fabric, Dataflows Gen2, or Power Query for data transformation.

• Prior experience in facilitating training sessions, lunch-and-learns, or technical enablement activities.

• Familiarity with AI tools (Claude, Copilot, ChatGPT) as productivity enhancements within a professional workflow.

• Microsoft Power BI certification (PL-300) or equivalent.

🏝️ Benefits

• Annual incentive compensation program

• Medical coverage

• Dental coverage

• Vision coverage

• Other wellness programs