Phlebotomy Quality Manager

📋 Description

• Design, implement, and consistently enhance quality programs, processes, and standard operating procedures (SOPs) in accordance with regulatory standards and partner specifications (CLSI, CLIA, CAP)

• Direct root cause analyses for all phlebotomy errors, oversee the corrective action process, and ensure effectiveness checks are performed within 48 business hours

• Manage both internal and external audits, address findings, and develop responses for partners regarding complaints, nonconforming events, and regulatory citations, ensuring regulatory compliance is upheld

• Recognize high-risk draws and highlight potential issues during onboarding to avert errors

• Maintain monthly Quality Specialist scorecards, assess key performance indicators (KPIs), and aid in development planning

• Evaluate clinical data, track key performance indicators (KPIs), report on trends, and leverage insights to improve patient care and operational efficiency

• Offer strategic guidance for quality initiatives to cross-functional teams, collaborating with senior leaders, executives, and field operations

• Spearhead quality initiatives to meet performance targets; apply continuous improvement methodologies, enhance standard operating procedures (SOPs), and streamline processes for safety, effectiveness, and efficiency

• Risk Management: Identify, evaluate, and minimize clinical risks, ensuring readiness for new partner launches and trials while upholding high standards for patient care

⛳️ Requirements

• Over 2 years of experience in Quality Assurance or Quality Management, ideally within a mobile phlebotomy or clinical environment

• More than 5 years of practical phlebotomy experience

• At least 2 years of supervisory or personnel management experience

• Valid phlebotomy certification (AMT, ASCP, or NCCT)

• Proficient understanding of CLSI standards and CLIA/CAP regulations

🏝️ Benefits

• Competitive salary ranging from $80K to $90K

• Attractive stock option plan

• Medical, dental, and vision insurance options (available in the United States only)

• Flexible and unlimited vacation policy

• A company with an ambitious vision, a vibrant work atmosphere, and a team of talented, driven, and enjoyable colleagues!