Pharmacy Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Lead and mentor a pharmacy team in delivering outstanding patient care.

• Enhance patient health through safe dispensing, counseling, and immunization practices.

• Supervise pharmacy team bench shifts and improve performance with coaching and follow-up.

• Ensure the safe and accurate fulfillment of prescriptions by adhering to pharmacy workflow procedures and safety protocols.

• Foster positive patient experiences through empathy, compassionate care, teamwork, and proactive resolution of insurance or medication issues.

• Provide immunizations and assist Pharmacy Technicians in their immunization training.

• Oversee pharmacy inventory management, including the protection of cold chain products.

• Conduct onboarding for new Technicians and Pharmacists within the store and district.

• Ensure that trainees complete their required training and/or licensure in a timely manner.

• Maintain compliance with state Board of Pharmacy regulations and escalate any concerns to the Rx DL.

• Collaborate with the Store Manager to develop a cross-trained pharmacy talent pipeline.

• Supervise Staff Pharmacists and District Support Pharmacists as necessary.

• Manage team performance, conduct annual reviews, and address performance gaps.

• Write or delegate pharmacy scheduling responsibilities and oversee the schedule.

• Analyze business reports and create action plans to address workflow, service, patient care, and compliance deficiencies.

• Cultivate a culture of safety, empowerment, inclusion, and psychological safety.

• Maintain clinical and technical proficiency through required training and continuing medical education (CMEs).

• Support pharmacist-delivered clinical care, including testing and prescribing services where permitted.

• Adhere to federal and state laws, regulations, ethical principles, CVS policies, controlled-substance requirements, privacy and security standards, and workplace safety protocols.

• Carry out additional responsibilities as assigned by a Supervisor or Manager.

⛳️ Requirements

• Active Pharmacist License in the state where the Store operates.

• Active National Provider Identifier (NPI).

• Not listed on the DEA Excluded Parties list.

• 1-2 years of experience as a Pharmacist.

• Consistent and reliable attendance, including nights and weekends.

• Capability to complete required training within the specified timeframe.

• Ability to maintain concentration on tasks over extended periods.

• Flexibility to swiftly transition between tasks to meet patient and business needs.

• Proficient in confirming prescription information and label accuracy to ensure patient safety.

• Competence in using math to resolve prescription-dispensing issues.

• Skill in identifying challenging interactions with patients or colleagues and determining the best course of action.

• Physical ability to remain mobile and upright for prolonged periods.

• Capacity to lift, scan, and bag items; reach overhead; stretch or reach; perform repetitive finger movements; extend hands and arms; maintain control precision; and stoop.

• Close visual acuity for transcription, computer terminal viewing, and visual inspections involving small components.

• Occasionally lift up to 20 lbs.; frequently lift up to 10 lbs.

• Ability to effectively communicate detailed information accurately through verbal and oral means.

• Leadership qualities to set an example, delegate tasks, motivate team members, solve problems, adapt, take accountability, and manage pharmacy team members.

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program is preferred.

• 3-5 years of relevant work experience in a pharmacy, retail, medical, or customer service environment is preferred.

• Preference for candidates who can work in the home store and at other locations across the market as needed.

🏝️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base salary.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support the physical, emotional, and financial well-being of colleagues and their families.