Pharmacy Intern

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Responds swiftly and professionally to customer inquiries, focusing on efficient issue resolution while supporting overarching customer service objectives.

• Collaborates with colleagues on various projects and assignments, contributing ideas, sharing workloads, and facilitating team-oriented problem-solving.

• Adheres to organizational policies and regulatory standards, consistently demonstrating ethical behavior and compliance with guidelines.

• Accurately manages patient records by entering new admissions, updating demographic information or status changes, processing refills, transferring patients, and completing necessary documentation.

• Produces high-quality work by maintaining precision, attention to detail, and thoroughness across all assigned responsibilities.

• Provides outstanding service to hospice partners, ensuring their needs are addressed with professionalism, empathy, and clear communication.

• Completes all mandatory Skill-Based Learnings to remain updated on processes, systems, and professional development requirements.

• Efficiently handles a high volume of inbound calls, offering timely assistance while maintaining a calm, customer-focused demeanor.

• Aids callers with service-related issues such as package tracking and service failure reporting, which includes filling out CS report forms.

• Assists local pharmacies by helping with claims adjudication and contributing to fulfillment operations at designated locations when necessary.

• Other duties as assigned.

• May assist with projects related to pharmacy, clinical practice, and professional development.

⛳️ Requirements

• High school diploma or equivalent.

• Must be enrolled in a pharmacy program.

• Must be registered with the board of pharmacy in the state of residence.

• Previous pharmacy experience is required.

• Demonstrated enthusiasm for enhancing patient experiences and healthcare outcomes.

• Strong attention to detail with a high level of accuracy maintained across all tasks.

• Consistently follows all relevant privacy, security, and safety policies, ensuring compliance in daily operations.

• Exhibits strong interpersonal skills and communicates effectively in both verbal and written forms.

• Displays drive, commitment, and a proactive attitude towards responsibilities.

• Works collaboratively as a supportive and contributing team member.

• Demonstrates self-motivation.

• Maintains strong organizational skills and effectively manages multiple priorities in a fast-paced environment.

• Applies robust problem-solving skills and reliably follows through on assigned tasks until completion.

• Upholds high personal and professional ethics in alignment with company standards.

• Quickly learns new systems and adapts well to ongoing changes in the practice environment.

• Possesses solid Windows-based computer skills and a working knowledge of Microsoft applications.

🏝️ Benefits

• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k with match, etc.)