Pharmacy Assistant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Accurately process prescriptions for all programs and medications.

• Address insurance billing concerns with third-party payers and patient support programs.

• Offer customer service to clinic staff, nurses, and physicians via phone and email.

• Adhere to established Standard Operating Procedures and relevant Provincial College of Pharmacists regulations.

• Guarantee safe and proper medication storage.

• Participate in the review of pharmacy policies and procedures.

• Manage and reconcile inventory, including ordering and organizing stock and packaging materials.

• Build and maintain professional relationships with healthcare providers, reimbursement coordinators, private payers, and patients.

• Coordinate delivery services and couriers to ensure timely prescription delivery.

• Contact patients to arrange for medication refills.

• Attend and engage in staff meetings.

• Assist with additional tasks assigned by the pharmacist or manager, within the scope of practice.

• Work independently under the guidance of a pharmacist and collaborate with the pharmacy team.

• Cross-train and support other pharmacy areas as permitted by the scope of practice.

⛳️ Requirements

• Completion of a post-secondary diploma in Pharmacy Assistant or Pharmacy Technician program.

• At least 1 year of experience in a pharmacy environment.

• Proficiency in Kroll is required.

• Strong computer skills in Windows environments and MS Office (Excel, Word).

• Excellent verbal and written communication skills in English are required.

• Ability to communicate in additional languages is an asset.

• Familiarity with specialty medications and third-party billing issues is a plus.

• Highly organized with a strong attention to detail.

• Capable of self-managing time, setting daily priorities, and multitasking to meet competing deadlines.

• Ability to work both independently and as part of a team.

• Capability to stand for extended periods and lift and move up to 50 pounds.

🏝️ Benefits

• State-of-the-art facilities.

• Flexible working environment promoting work-life balance.

• Diverse and inclusive culture.

• Employee Development Program.

• Industry-leading in-house corporate training.

• Competitive salary.

• Generous vacation entitlement.

• Wellness Program with 5 paid days off.

• Paid sick days.

• Dental and extended health benefits.

• AD&D insurance.

• LTD insurance.

• Employee/dependent life insurance.

• Employee & Family Assistance Program.

• RRSP Matching Program.

• Accommodations available upon request.