Personal Injury Legal Virtual Assistant

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Answer, screen, and direct incoming calls to the appropriate team member.

• Take and convey messages or redirect calls to voicemail when staff members are unavailable.

• Document phone calls and upload files into the online document management system.

• Provide administrative support to office personnel, including faxing, copying, and organizing files.

• Maintain consistent communication with clients and address their inquiries.

• Gather insurance coverage information promptly.

• Follow up on medical treatments to ensure continuity of care.

• Request and secure medical records and billing statements from providers.

• Communicate with insurance companies regarding treatment status and update adjuster information in the system.

• Carry out additional administrative and case-related tasks as assigned.

⛳️ Requirements

• Proficient in both English and Spanish (spoken and written).

• Willingness to work overtime when necessary.

• Excellent written and verbal communication abilities.

• Resourceful and proactive in addressing issues.

• Self-driven with the capability to manage multiple tasks.

• Able to work independently with minimal oversight.

🏝️ Benefits

• No health care benefits.

• No paid time off.