Personal Injury Legal Assistant

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Respond to, filter, and direct incoming phone calls to the respective team member

• Take messages and relay them or transfer calls to voicemail if staff members are unavailable

• Document phone calls and upload related files into the online document management system

• Provide administrative support to the office team, including tasks such as faxing, copying, and organizing files

• Maintain ongoing communication with clients and address their inquiries

• Gather insurance coverage details promptly

• Follow up on medical treatments and ensure continuity of care

• Request and retrieve medical records and billing statements from healthcare providers

• Liaise with insurance companies regarding the status of treatments and update adjuster information in the system

• Carry out additional administrative and case-related tasks as assigned

⛳️ Requirements

• Proficient in both English and Spanish (spoken and written)

• Willingness to work extra hours as necessary

• Excellent written and verbal communication abilities

• Resourceful and proactive in problem-solving

• Self-driven with the capability to manage multiple tasks

• Capable of working independently with minimal oversight

🏝️ Benefits

• Health care benefits

• Paid time off