Personal Injury Legal Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Manage, screen, and direct incoming calls to the relevant team member.

• Take messages and relay them or direct calls to voicemail when staff members are unavailable.

• Record phone calls and upload documents into the online document management system.

• Offer clerical assistance to office personnel, including faxing, copying, and organizing files.

• Maintain consistent communication with clients and address their inquiries.

• Acquire insurance coverage information promptly.

• Follow up on medical treatments and ensure continuity of care.

• Request and secure medical records and billing statements from healthcare providers.

• Liaise with insurance companies regarding treatment status and update adjuster information in the system.

• Carry out additional administrative and case-related tasks as assigned.

⛳️ Requirements

• Proficient in both spoken and written English and Spanish.

• Willingness to work overtime as required.

• Excellent written and verbal communication abilities.

• Resourceful and proactive in addressing challenges.

• Self-driven with the capacity to manage multiple tasks.

• Capable of working independently with minimal oversight.

🏝️ Benefits

• No health care benefits.

• No paid time off.