Performance Management Consultant II – Revenue Excellence

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Act as a vital member of the performance management team focused on performance enhancement initiatives for a specified Trinity Health Revenue Excellence demographic.

• Execute improvement and standardization projects while ensuring their long-term effectiveness and viability.

• Collaborate with the System Office, leadership from Regional Health Ministry, and managers of Patient Business Services.

• Utilize comprehensive knowledge of the revenue cycle to pinpoint opportunities for performance enhancement.

• Maintain and refine tools that support a specific functional area.

• Oversee vendor relationships that support regional revenue cycle operations.

• Recognize deviations from optimal performance and processes.

• Implement PDCA, Lean, Six Sigma, change management, and process improvement techniques.

• Advise and consult with leaders regarding change management and process improvement practices.

• Identify challenges and opportunities, proposing practical solutions while taking into account processes, workforce, culture, and technology.

• Lead and facilitate cross-functional teams and groups through effective leadership, communication, collaboration, and negotiation.

• Gather, synthesize, and analyze data; identify root causes; and present trends along with recommended next steps.

• Act as the primary liaison for Regional Health Ministry and managers of Patient Business Services.

• Carry out additional responsibilities as assigned by the manager.

• Report directly to the regional Manager of Performance Management.

⛳️ Requirements

• Consulting experience is highly preferred but not mandatory.

• Bachelor's degree in Business, Industrial Engineering, Healthcare Administration, or a related field, or an equivalent combination of education and experience.

• 3–5 years of experience in revenue cycle, project management, or consulting within healthcare clients driving transformational initiatives.

• Extensive knowledge of end-to-end revenue cycle strategies.

• Familiarity with accounting systems, insurance matters, healthcare industry trends, legal issues, governmental regulations, and work processing methods.

• Experience in managing performance and business process improvement initiatives.

• Proficient in PDCA, Lean, Six Sigma, or other methodologies for process improvement.

• Strong skills in project leadership, organization, integration, and execution.

• Experience in planning, developing, and implementing strategies.

• Ability to define objectives and scope of programs, processes, or business initiatives.

• Supervisory or team leadership experience is preferred.

• Proficiency in identifying and assessing operational opportunities, business requirements, and gaps.

• Exceptional organizational, analytical, presentation, interpersonal, written, and verbal communication skills.

• Proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.

• Knowledge of contract negotiation, drafting, contract law, and regulatory language.

• Must be able to work independently as well as collaboratively within a team.

• Comfortable operating in a collaborative, shared leadership environment.

• Willingness to travel to various Trinity Health locations as needed.

• Ability to adhere to Trinity Health policies and procedures.

🏝️ Benefits

• Remote/work-from-home opportunity.

• Equal Opportunity Employer.