People Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main administrator and contact for all employee leaves of absence.

• Oversee the complete LOA process: intake, documentation, certification tracking, communication with the employee and their supervisor, return-to-work coordination, and record management.

• Ensure that LOA administration adheres to relevant federal, state, and local laws.

• Function as the initial point of contact for employee inquiries, concerns, and issues.

• Conduct or assist in investigations regarding employee complaints, policy breaches, and workplace issues.

• Provide managers with clear and practical guidance on performance documentation, disciplinary actions, accommodations, and employee matters.

• Manage HRIS (Rippling), including employee record maintenance.

⛳️ Requirements

• Over 5 years of hands-on experience with significant ownership of functional People Ops responsibilities.

• Direct experience in administering leaves of absence, including FMLA, ADA, and state-specific leave regulations.

• Experience in managing employee relations matters, including investigations, documentation, and guidance for managers.

• Proficient understanding of employment law and compliance obligations across various states.

• Proven ability to build, document, and enhance processes and workflows.

• Strong judgment, discretion, and capability to manage sensitive issues professionally.

• Highly organized with exceptional attention to detail and follow-through.

• Excellent written and verbal communication skills in a clear, professional manner.

• Ability to handle a diverse workload, prioritize effectively, execute tasks promptly, and take initiative.

🏝️ Benefits

• Health insurance.

• Flexible work arrangements.

• Paid time off.

• Professional development.