People Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate consistent, precise, and employee-focused People Team processes throughout the global employee lifecycle.

• Implement administrative workflows and oversee employee transactions.

• Monitor and address employee inquiries via shared People Team inboxes.

• Assist in interpreting policies and processes, escalating complex or high-risk issues.

• Maintain documentation of processes, departmental forms, job aids, and content for the internal knowledge base.

• Manage designated aspects of voluntary and involuntary offboarding workflows.

• Process Employee Change Forms and Verifications of Employment.

• Ensure accurate, audit-ready employee records are maintained throughout the employee lifecycle.

• Coordinate routine steps in the Leaves of Absence and Accommodation processes.

• Support People Ops projects and initiatives that cross functional areas.

• Ensure HRIS accuracy and integrity.

• Resolve HRIS issues in collaboration with internal teams and external vendors.

• Fulfill reporting requests and assist with regular People Ops reporting.

• Identify opportunities to enhance workflows through systems, documentation, automation, and AI.

• Analyze trends in employee inquiries and suggest improvements to documentation, training materials, workflows, and self-service content.

• Process benefits transactions, new-hire enrollments, and life events within the HRIS.

• Support annual open enrollment activities, employee communications, and issue resolution.

• Respond to employee benefits inquiries and provide general guidance on plans and processes.

• Collaborate with benefits vendors to resolve employee issues and ensure timely follow-up.

⛳️ Requirements

• Bachelor’s degree.

• 3+ years of directly relevant experience.

• Outstanding communication skills.

• Service-oriented mindset.

• Strong project management abilities.

• Familiarity with multistate employment laws and regulations.

• Capability to work remotely across various time zones.

• Experience with HRIS and a commitment to maintaining data accuracy and integrity.

• Proficient in troubleshooting HRIS-related issues.

• Ability to manage confidential employee and benefits information.

🏝️ Benefits

• Competitive medical, dental, and vision coverage.

• Paid time off to relax and enjoy personal time.

• Access to BetterHelp therapy sessions for mental and emotional well-being.

• Commuter benefits.

• Discounted rates on home, auto, and pet insurance.

• 401(k) plan with up to a 4% company match.

• Comprehensive fertility and parental leave benefits.

• Opportunities for career development in a rapidly growing organization.

• Employer-paid life and disability insurance.

• Reasonable accommodations for individuals with disabilities.