People Operations Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Oversee all essential HR functions, which include onboarding, offboarding, employee record management, HRIS administration, and collaboration with PEO partners.

• Ensure that HR processes are efficient, scalable, compliant, and centered on employee needs.

• Maintain precise employee data, reporting, and HR documentation.

• Discover opportunities for system enhancements and workflow optimization.

• Act as a reliable advisor to managers and employees on matters related to employee relations.

• Guide managers through performance issues, workplace challenges, and tough conversations.

• Support investigations, documentation, corrective measures, and conflict resolution while promoting consistency and fairness.

• Manage the company’s performance management program, which includes goal setting, performance reviews, calibration, and employee development.

• Collaborate with managers to enhance coaching, feedback, and accountability.

• Monitor completion rates and ensure a uniform employee experience throughout the organization.

• Oversee recruitment operations from job requisition through onboarding.

• Work alongside hiring managers to provide an outstanding candidate experience.

• Supervise interview scheduling, job offers, background checks, onboarding, and new hire orientation.

• Manage employee referral initiatives and recruitment processes.

• Collaborate with brokers, benefit vendors, and our PEO to ensure the smooth administration of employee benefits.

• Assist employees by addressing benefit inquiries and resolving benefit-related issues.

• Aid in the annual open enrollment process and ongoing benefits communications.

• Help maintain compliance with federal, state, and local employment regulations while working with General Counsel on complex issues.

• Update HR policies and procedures as regulations change.

• Support audits and guarantee that HR documentation is complete, accurate, and compliant.

• Administer the annual compensation review and bonus processes.

• Prepare HR reports, compensation analyses, and workforce metrics to assist leadership in decision-making.

• Contribute to ongoing People programs and initiatives aimed at enhancing employee engagement and organizational effectiveness.

⛳️ Requirements

• A minimum of 5 years of progressive experience in Human Resources or People Operations.

• Proven experience supporting organizations (or divisions) with over 50 employees in a dynamic, high-growth environment.

• Strong preference for candidates with healthcare experience, particularly in supporting a Physician Corporation (PC) and Management Services Organization (MSO) structure.

• Familiarity with federal and multi-state employment laws.

• Experience in administering HRIS platforms (such as Gusto) and collaborating with a PEO (such as Prestige).

• Exceptional organizational skills with a keen eye for detail.

• A passion for cultivating a positive, high-performance company culture.

• Excellent judgment, discretion, and the ability to handle highly confidential information.

• Superior communication, collaboration, and relationship-building abilities.

• Capability to think strategically while also executing daily operational tasks.

• A self-starter who flourishes in a collaborative and evolving environment.

🏝️ Benefits

• Medical, vision, and dental insurance.

• The company covers 100% of employee medical, vision, and dental premiums.

• Option to enroll in both a medical FSA and a dependent care FSA.

• 401(k) plan with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary.

• Company-paid life insurance policy.

• Option to participate in a voluntary pet insurance policy.

• Paid Time Off in accordance with the company’s policies.