People Operations Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the complete onboarding and offboarding processes.

• Ensure a smooth experience for new hires from the time of offer acceptance through to onboarding.

• Maintain precise employee records and HR documentation.

• Organize confirmations, promotions, transfers, and exits for employees.

• Conduct exit interviews to uncover areas for improvement.

• Keep employee data up-to-date in the HRIS and verify its accuracy.

• Assist payroll by managing attendance, leave, reimbursements, and employee changes.

• Administer employee benefits, insurance, and wellness initiatives.

• Ensure adherence to labor laws, company policies, and statutory regulations.

• Draft and update HR policies, SOPs, and process documentation.

• Address employee inquiries related to HR matters.

• Oversee the performance review cycles.

• Manage performance systems like Lattice.

• Monitor goal-setting, reviews, and development plans.

• Create performance dashboards and HR analytics.

• Provide support to managers during appraisal and promotion cycles.

• Organize new hire orientation and onboarding programs.

• Manage the company’s learning calendar.

• Arrange both internal and external training programs.

• Coordinate leadership development initiatives.

• Track the completion of mandatory compliance training.

• Maintain training records and learning metrics.

• Collect employee feedback to continually enhance learning programs.

• Design and implement employee engagement initiatives.

• Organize employee recognition and rewards programs.

• Conduct employee surveys and analyze the feedback received.

• Support wellness initiatives and activities that foster company culture.

• Plan and execute company events, town halls, and celebrations.

• Promote onboarding buddy and mentoring programs.

• Prepare monthly HR dashboards.

• Monitor key personnel metrics such as headcount, attrition, retention, diversity, engagement, learning completion, and performance review completion.

• Provide insights and recommendations based on HR data.

• Ensure HR documentation aligns with applicable laws and company policies.

• Maintain employee files and ensure audit readiness.

• Support both internal and external HR audits.

• Assist in the rollout of policies and compliance initiatives.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.

• 3–6 years of experience in People Operations, HR Operations, or Human Resources.

• Familiarity with HRIS and performance management systems.

• Preferred experience with Learning & Development programs.

• Strong understanding of HR best practices and employment laws.

• Experience in a fast-paced technology or startup environment is a plus.

• Excellent communication and interpersonal skills.

• Exceptional organizational and project management capabilities.

• Keen attention to detail.

• Analytical mindset with adeptness in Excel and reporting.

• Strong problem-solving and stakeholder management skills.

• Ability to juggle multiple priorities.

• Commitment to confidentiality and professionalism.

• Process improvement mindset.

• Customer-focused approach to employee experience.

🏝️ Benefits

• Opportunity to influence the employee experience within a rapidly growing AI company.

• Exposure to global HR operations and the opportunity for cross-functional collaboration.

• Ownership of significant people programs and initiatives.

• Potential career advancement into Senior People Operations, People Operations Manager, or HR Business Partner roles.