People Operations Specialist

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Draft, review, and oversee all AMER employment contracts, offer letters, amendments, and separation agreements.

• Ensure that employment documentation is legally compliant, up-to-date, and aligns with US federal and state regulations.

• Collaborate with legal counsel on complex or non-standard employment arrangements.

• Manage the comprehensive US benefits administration, encompassing health, dental, vision, 401(k), wellness reimbursements, and ancillary benefits.

• Oversee open enrollment processes, maintain vendor relationships, and address employee benefits inquiries.

• Design, author, and maintain US people policies.

• Monitor changes in AMER federal and state employment laws and revise policies and practices accordingly.

• Maintain the US Employee Handbook.

• Oversee US immigration processes, including H-1B, OPT, STEM OPT, green card sponsorship, and I-9 compliance.

• Partner with external immigration counsel on visa and work authorization matters.

• Provide guidance to employees and managers on immigration issues.

• Support the entire US employee lifecycle from onboarding to offboarding.

• Act as the primary contact for US employees regarding people-related inquiries and processes.

• Ensure US processes are aligned with global People team standards and frameworks.

• Support HRIS data integrity, reporting accuracy, and system adoption.

• Assist in evaluating, selecting, and implementing HR systems and tools.

• Drive global employee engagement initiatives, including pulse surveys and action planning.

• Collaborate with Finance, IT, Talent Acquisition, and cross-functional teams to enhance processes and improve the employee experience.

⛳️ Requirements

• Over 7 years of progressive HR/People experience with a strong focus on US-specific expertise.

• Proven track record in an SMB SaaS or technology company.

• Practical experience in US benefits administration, including open enrollment, vendor management, and employee inquiries.

• Proficient with one or more HRIS platforms such as Workday, Namely, BambooHR, SAP SuccessFactors, Rippling, or Lattice, with the ability to implement, optimize, and manage these systems effectively.

• Strong understanding of US employment law across federal and multiple state jurisdictions.

• Demonstrated experience managing US immigration processes, including H-1B, OPT, green card sponsorship, and I-9 compliance.

• Exceptional policy writing skills.

• Experience in drafting and reviewing employment contracts and separation agreements.

• Self-motivated individual who takes initiative, operates with high integrity, and thrives in a dynamic, fast-paced environment.

🏝️ Benefits

• Comprehensive healthcare coverage for employees and their families.

• Monthly wellness reimbursement.

• Access to Able To professional mental health coaching for support with stress, anxiety, and depression, based on regional availability.

• US employees are offered a 401(k) plan with up to 5% company matching.

• Employees in the UK and India benefit from a pension scheme.

• Stock options available for every employee.

• Remote-first position available within the United States/India.

• Occasional travel to HG Insights hub locations for significant business and team engagements.