People & Business Operations Associate

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the complete recruitment process for various active vacancies, ensuring a remarkable candidate experience from application to offer stage.

• Create compelling job descriptions and recruitment campaigns aimed at attracting top-tier candidates.

• Identify and source candidates via LinkedIn and other relevant platforms.

• Track recruitment metrics and consistently enhance hiring effectiveness.

• Elevate Isla's employer brand across career pages, job boards, and social media platforms.

• Assist employees with daily inquiries and requests related to human resources.

• Organize company social events, quarterly gatherings, and team-building activities.

• Maintain accurate and current internal documentation and knowledge bases.

• Coordinate learning sessions, wellness initiatives, and employee benefit programs.

• Manage user access, supplier administration, and renewals for the business systems and software platforms utilized throughout the company.

• Oversee business insurance renewals and support compliance activities.

• Provide operational assistance across people, finance, compliance, and broader business operations to ensure team efficiency as we expand.

• Regularly identify opportunities for improving, automating, and streamlining internal processes.

• Share innovative ideas that facilitate efficient scaling for Isla while fostering an exceptional workplace for both candidates and employees.

⛳️ Requirements

• Proven experience in an Operations, People, HR, Recruitment, or Business Support role, preferably within a startup or scale-up context.

• Demonstrated experience managing recruitment processes across diverse business functions, utilizing an Applicant Tracking System (ATS) and sourcing tools like LinkedIn Recruiter, with a commitment to providing an outstanding candidate experience.

• Exceptional organizational abilities, excellent communication skills, and the capability to handle multiple priorities in a dynamic environment.

• Strong analytical and problem-solving skills, with a successful history of recognizing opportunities to enhance processes and improve team effectiveness.

• Confidence in learning and adopting new technologies, with familiarity in using modern workplace tools such as Google Workspace, Slack, Coda/Notion, and HRIS platforms. A keen interest in leveraging AI to boost productivity and simplify repetitive tasks.

• A proactive attitude—taking ownership, identifying issues early, and seeing tasks through to completion.

• High energy levels, curiosity, and resilience, coupled with a genuine passion for building an excellent company and delivering exceptional experiences for both candidates and employees.

• Nice to have: Experience in recruiting for technical roles, particularly within health tech or other specialized industries.

• Strong data analysis capabilities and confidence in using metrics to drive improvements.

• Experience supporting a rapidly growing business during its scaling phase, including operations in multiple countries.

🏝️ Benefits

• Option to work from home or at our dog-friendly office in Moorgate.

• Equity options and 5% pension contributions.

• Flexible working hours, allowing for up to 2 days of remote work per week.

• Opportunity to work abroad for up to 90 days each year.

• Enhanced parental leave and access to the Mintago benefits platform.

• 25 days of annual leave in addition to bank holidays.

• Enjoy your birthday off along with another significant day of your choice.

• Treat friends or family to a meal quarterly (up to £75).

• Access to the Mintago platform, which provides retail discounts, childcare vouchers, virtual GP services, financial advice, and more!

• Monthly wellbeing bonus (£50 each month for gym memberships or wellbeing activities) or Private medical coverage.

• Quarterly social events.

• A dedicated learning budget for your personal development.

• Contribute to social impact through enhanced patient healthcare.