Payroll Supervisor

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee payroll operations for a diverse client portfolio, ensuring precise and punctual payroll processing in accordance with legal and contractual obligations.

• Serve as the main contact for clients, fostering robust relationships, facilitating effective communication, and delivering exceptional service.

• Handle client inquiries, establish action plans, and guarantee prompt resolution of issues.

• Organize onboarding processes for new clients, ensuring seamless transitions and adherence to established procedures.

• Track payroll KPIs and operational metrics, offering insights and pinpointing opportunities for enhancement.

⛳️ Requirements

• Extensive experience in payroll operations and familiarity with Brazilian labor laws.

• Prior experience in team leadership and/or managing payroll functions.

• Proven experience in client relationship management and managing multiple concurrent demands.

• In-depth understanding of payroll processes, timekeeping, benefits, and payroll reconciliation activities.

• Background in process improvement initiatives and operational KPIs.

• Excellent communication, organizational, and stakeholder management abilities.

• Proficiency in English at an advanced level.

🏝️ Benefits

• Continuous development opportunities through training programs.

• A vibrant culture that emphasizes collaboration and partnership.