Supervisor, German Payroll

This is a fully remote position, open to applicants in Poland.

📋 Description

• Lead and support a German payroll team, including conducting regular one-on-one meetings and performance evaluations.

• Facilitate Continuous Performance Discussions (CPD) and quarterly goal-setting sessions with team members.

• Serve as a point of escalation for client-related issues concerning German payrolls, ensuring prompt resolution.

• Ensure payroll accuracy through performance reviews and identify opportunities for process enhancements.

• Monitor individual and team training requirements, fostering continuous skill development.

• Oversee the complete German payroll processing in accordance with CloudPay's governance and service standards.

• Guarantee compliance with payroll calendar deadlines, service level agreements, and accuracy expectations.

• Collaborate with fellow German Payroll Supervisors and subject matter experts to deliver cohesive services.

• Partner with the German Payroll Manager to sustain and improve payroll operations.

• Propose and implement process enhancements to elevate team efficiency and service quality.

• Assist in the onboarding and training of new team members, offering structured support.

• Investigate payroll data discrepancies and ensure compliance with procedures prior to processing.

• Conduct cross-checks and validations to confirm payroll results meet compliance standards.

• Maintain precise records and documentation to facilitate audits and internal controls.

• Ensure timely and accurate payroll delivery, including salary disbursements aligned with client service level agreements.

• Prepare and submit statutory declarations to relevant authorities as necessary.

• Generate regular and ad hoc payroll reports, addressing special client requests with diligence and accuracy.

⛳️ Requirements

• Proven experience in supervising or mentoring team members within a payroll or operational setting.

• Proficient in both English and German.

• Expertise in German end-to-end payroll processing, encompassing local statutory requirements.

• Highly organized, with the ability to prioritize tasks effectively during peak periods.

• Proficient in MS Office applications, especially Excel, as well as email and internet-based tools.

• Strong attention to detail and a commitment to accuracy and compliance.

• Capability to engage in strategic discussions and offer insights to leadership.

• Comfortable collaborating across departments and regions to promote process improvements.

• Excellent interpersonal and communication skills, with a customer-centric and collaborative approach.

• Confident in decision-making and problem-solving in a fast-paced environment.

🏝️ Benefits

• Competitive Salary

• Competitive vacation allowance

• Calm app

• Eye Tests & Glasses Contribution

• EAP

• Employee Referral Program

• WFH Allowance

• PPK / Employee Capital Plan

• CloudPay NOW Sports Subscription

• Medical Allowance

• Lunch Allowance

• Paid Volunteering days

• Study Leave

• Marriage Leave

• Bereavement Leave