Payroll Specialist – Canadian Payroll

This is a fully remote position, open to applicants in United States, +2 more states.

📋 Description

• Collaborate directly with clients to gain insights into Canadian payroll and HR business processes, requirements, and goals.

• Assist clients in the implementation and processing of Canadian payroll within ERP and HR/payroll systems.

• Offer guidance on system utilization, payroll regulations, and standard operating procedures.

• Leverage knowledge of Canadian federal and provincial payroll regulations to create compliant payroll processes and system configurations.

• Diagnose payroll and system issues, identify root causes, and escalate technical problems as necessary.

• Provide proactive assistance during payroll deadlines, year-end reporting, and changes in regulations.

• Deliver client training sessions or refresher courses on payroll tools, processes, Canadian payroll regulations, and system updates.

• Work closely with implementation teams to ensure a seamless transition to ongoing client support.

• Stay updated on Canadian payroll legislation, regulatory requirements, and enhancements to technology platforms.

• Ensure accurate maintenance of client documentation, call logs, configurations, and case progress updates.

⛳️ Requirements

• Over 3 years of experience in Canadian payroll.

• Strong grasp of Canadian payroll processes, requirements, and compliance standards.

• Familiarity with Canadian federal and provincial payroll requirements and the ability to apply them within payroll or ERP systems.

• Experience in payroll and/or HR systems in roles such as implementation, consulting, systems, or client-facing capacities.

• Proven experience supporting or implementing payroll for Canadian organizations.

• Experience across multiple provinces is highly preferred.

• Knowledge of Paymate, ADP Canada, or comparable payroll platforms is essential.

• Experience with Rippling, Payworks, and Dayforce is a significant advantage.

• Capacity to manage multiple projects or client implementations concurrently.

• Comfortable engaging with clients via video, phone, email, and remote collaboration tools.

• Outstanding communication, analytical, troubleshooting, and problem-solving abilities.

• Eagerness and capability to learn new technology platforms, along with obtaining Intacct and Sage HCM certifications.

• Payroll certification such as PCP, CPM, FPC, or CPP, or the willingness to pursue relevant certification is preferred.

• Familiarity with Construction Payroll, including Union and Prevailing Wage, is desirable.

• Must be legally authorized to work in the US or Canada; sponsorship is not available.

🏝️ Benefits

• Opportunity and support for obtaining Intacct and Sage HCM certifications.

• Chance to pursue payroll certifications such as PCP, CPM, FPC, or CPP.

• Flexible remote work arrangement.

• Access to client training and professional development through ongoing learning opportunities.