Payroll Specialist

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Assist Managers in client engagement by ensuring all information is accurate and delivered on time.

• Offer support and guidance for all implementation projects and go-live events.

• Provide daily functional assistance to teams to ensure successful payroll delivery.

• Oversee the maintenance of the Client Solution workbook.

• Responsible for updating, maintaining, and enforcing Defined Work Instructions (DWIs) and other process documentation.

• Ensure and approve System Maintenance Testing.

• Aid in the review of the Statement of Works before it is shared with the Client to confirm its suitability.

• Address Technical/Functional issues escalated from the team, ensuring all system issues/defects are accurately reported and tickets logged with necessary details and evidence for Application Services and/or Products to investigate.

• Collaborate with Operational Management, Transformation, and Products to implement automation, innovation, and continuous improvement initiatives.

• Manage the legislation roadmap, ensuring the team is trained on upcoming changes and that processes are updated as needed.

• Provide support during Year End processes.

• Capable of recognizing and handling sensitive and confidential information appropriately.

• Proactively identify upsell opportunities.

• Assist Management in resolving client escalations and apply lessons learned.

• Enhance team members' skills through training delivery and coaching to help them succeed in their roles.

• Ensure compliance with Strada Security Standards.

• Complete time recording accurately and punctually.

• Contribute to team meetings and promptly raise any issues with your Operations Manager.

• Stay updated with all Strada HR announcements and communications.

• Build strong relationships with all lines of business as appropriate.

• Participate in projects and activities as assigned.

⛳️ Requirements

• In-depth knowledge of various inputs and outputs, including third-party interfaces, timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.

• Ability to identify and mitigate risks effectively.

• Proficient in MS Office tools such as Excel, Word, and PowerPoint.

• Flexibility to thrive in a global and fast-paced environment.

• Strong attention to detail.

• Excellent written and verbal communication skills.

• Self-motivated with a strong willingness to learn.

• Ability to collaborate and work effectively within a team environment, as well as independently while following established processes and procedures.

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or a comparable combination of education and experience.

• 3-4 years of relevant experience in administering Singapore Payroll in HR consulting, HR Outsourcing, or corporate settings.

• Expert knowledge of payroll processes, practices, and relevant legislation.

• Preferred knowledge of HRIS systems: Workday, SAP, or PeopleSoft.

• Payroll certifications are a plus.

🏝️ Benefits

• Health coverage

• Wellbeing programs

• Paid leave (vacation, sick, parental)

• Retirement plans

• Learning opportunities