Payroll Associate

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Provide support for Payroll(s) as needed to ensure delivery in accordance with the established processing calendar(s) and agreed KPIs.

• Leverage Payroll expertise to address client queries/issues, ensuring a solid understanding of country-specific legislation and responsibilities.

• Ensure that Data Management is executed accurately and punctually when applicable.

• Respond to Tickets and Calls within SLA timelines and maintain a high standard of service.

• Adhere to Detailed Working Instructions (DWIs), identifying any gaps or inconsistencies in the documentation while assisting in the update of DWIs.

• Demonstrate proficiency in utilizing systems and tools effectively.

• Complete SOC Controls timely and provide the necessary evidence.

• Accurately report all system issues/defects, logging tickets with the required details and evidence for Application Services and/or Products to investigate.

• Alert the Service Manager to any deviations from the standard scope of service.

• Recognize and manage sensitive and confidential information appropriately.

• Successfully achieve all learning objectives.

• Complete Time Recording accurately and on schedule.

• Adhere to and follow Strada Security Standards.

• Actively participate in team meetings, promptly raising any concerns to your Service Manager.

• Stay informed about all Strada HR announcements and communications.

• Foster strong relationships with all relevant lines of business.

• Provide timely and accurate updates to internal stakeholders as necessary.

• Engage in projects and activities as required and assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent demonstrated experience relevant to the position’s requirements.

• 1-2 years of relevant experience managing Thailand Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing, or similar corporate setting.

• Proficient knowledge of HRIS.

• Familiarity with MS Office tools including Excel, Word, and PowerPoint.

• Flexibility to thrive in a global and fast-paced environment.

• Strong attention to detail.

• Excellent written and verbal communication skills.

• Self-motivated with a keen willingness to learn.

🏝️ Benefits

• Health coverage.

• Wellbeing programs.

• Paid leave (vacation, sick, parental).

• Retirement plans.

• Learning opportunities.