Payments Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership and contribute to shaping the strategy for payments and financial infrastructure throughout the platform.

• Collaborate closely with the engineering team on payment architecture, integration with providers, onboarding processes, and transaction systems.

• Partner with external payment platforms and providers to enhance evolving product capabilities.

• Create user-friendly payment experiences that emphasize trust, clarity, reliability, and operational effectiveness.

• Gain a deep understanding of user workflows and pinpoint areas of friction in onboarding, payments, payouts, and transaction visibility.

• Convert complex operational and financial requirements into well-defined product specifications and scalable systems.

• Weigh speed, risk, compliance, and user experience in product decision-making.

• Establish metrics related to transaction success, onboarding conversion, operational efficiency, and payment adoption.

• Work collaboratively across product, engineering, operations, and leadership teams to drive execution.

⛳️ Requirements

• Generally 4+ years of product management experience, ideally in B2B SaaS, fintech, payments, or platform products.

• Proven experience with payment processors, PSPs, merchant onboarding systems, or financial infrastructure products.

• Strong grasp of transaction flows, payment operations, onboarding experiences, or financial workflow design.

• Ability to distill technically complex systems into user-friendly experiences.

• Outstanding communication and collaboration skills, capable of working across both technical and non-technical stakeholders.

• A strong sense of ownership with the capability to work independently in fast-paced environments.

• Experience with early-stage teams or dynamic startups.

• Keen product intuition regarding trust, reliability, operational workflows, and user behavior in financial products.

🏝️ Benefits

• Real-world impact: your efforts enhance global supply chains, saving customers time and minimizing risk.

• Strong engineering culture: we prioritize quality and documentation to maintain a sustainable pace of innovation.

• Remote-first, flexible work environment across North and South America.

• Strong product-market fit with significant customer appreciation.

• A talent-dense team with varied backgrounds and experiences.