Payments Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Providing support to clients in building products and scaling teams within the FinTech sector.

• Identifying bottlenecks in payment flows.

• Designing team structures (from Payments Support to Risk Controls).

• Advising clients on the necessary competencies to ensure the stability of the global authorization and payment engine.

• Establishing frameworks that deliver real value.

⛳️ Requirements

• A minimum of 5–8 years of experience in managing payment operations (Payments Ops), technical support, or settlements in the Fintech/Banking sector.

• Experience in building, recruiting, and scaling operational-technical teams (e.g., Payments Analysts, Support Engineers, Risk Specialists).

• In-depth domain knowledge: card processing (Visa/Mastercard), transaction lifecycle, reconciliation, and anti-fraud systems.

• Strategic thinking abilities - from mapping processes (failed transactions, incident flow) to cost estimation of the team within Polish market realities.

• Experience in close collaboration with Engineering departments (familiarity with tools like SQL, API monitoring, system logs).

• Strong consulting skills - the ability to engage with C-level executives on the client side as a trusted partner.

• Proficiency in English (C1 level) to facilitate negotiations and relationship building in an international environment.

• A strong ownership mindset - taking responsibility for the vision of the structure and its execution.

🏝️ Benefits

• Training budget (up to 2500 PLN net per year).

• Flexible working hours (considering project core hours).

• Possibility of 100% remote work.

• MacBook and necessary work tools provided.

• Multisport Plus card and private medical care (Luxmed).