Payment Integrations – Technical QA Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete onboarding process for new payment providers, starting with the initial technical call and continuing through credential setup, sandbox access, configuration, test design, UAT, production launch, and post-launch stabilization.

• Serve as the primary point of contact for payment-related incidents, including issues with failed transactions, stuck payments, unconfirmed payments, and method-specific anomalies, driving them to resolution.

• Establish acceptance criteria for new integrations and make decisive go/no-go decisions prior to launch.

• Analyze provider API documentation and translate it into implementation-ready engineering specifications, encompassing edge cases, failure paths, and confirmation model behavior.

• Conduct hands-on verification via manual checkout testing on both mobile and desktop platforms, as well as callback verification using Postman and SQL queries against transaction data.

• Maintain an up-to-date catalog of payment methods and providers, detailing their capabilities, integration types, tested coverage, and known failure modes.

• Develop the initial inventory of capabilities for all active methods and providers.

• Generate a 90-day analysis of deposit attempts by outcome, including completed transactions, provider declines, user abandonments, redirect abandonments, and completed-but-unconfirmed transactions.

• Assume responsibility for first-line incident management, build the method and provider catalog, and produce deposit attempt analyses in the initial months.

• Define and implement integration acceptance standards for live provider onboarding by mid-year.

• Keep the catalog up-to-date, operate the acceptance gate, and make incident-related decisions as the team expands.

⛳️ Requirements

• At least 4 years of experience in payments, PSP integrations, or fintech platforms, with hands-on responsibility for integrations rather than mere tracking.

• Basic familiarity with AI tools in daily operations.

• Proficient understanding of APIs, webhooks, and asynchronous payment statuses.

• Comprehension of confirmation models, callback mechanics, redirect flows, and common failure modes.

• Capability to interpret provider API specifications and identify any gaps.

• Experience using Postman or a similar tool for API testing.

• Structured approach to checkout testing on mobile and desktop platforms.

• Proven experience diagnosing live payment incidents through logs and API responses.

• Ability to distinguish between provider-side and platform-side causes and effectively communicate findings to provider contacts and engineers.

• Skill in transforming ambiguous provider documentation and undocumented knowledge into actionable specifications and catalogs for engineering teams.

• Proficiency in English and Russian at a working level; both languages are utilized daily.

• Experience with APM and local payment rails in Asia, Africa, or LATAM, beyond just card payments, is a significant advantage.

• Familiarity with bank transfer rails, virtual accounts, QR-based methods, mobile money, etc., is a notable plus.

• Background in brokerage, crypto payments, orchestration, or another high-volume payments environment is a substantial advantage.

• Prior experience with a PSP, gateway, or payment company is a considerable benefit.

• Active engagement with AI tools in daily operations is a notable plus.

• Ability to work autonomously and make decisions without constant supervision is a significant advantage.

• A proactive mindset and a readiness to suggest improvements, fixes, and innovative approaches are greatly valued.

🏝️ Benefits

• Fully remote work options available within GMT to GMT+4 time zones, with no relocation necessary.

• Access to corporate AI tools as part of the work process.

• End-to-end ownership of a provider from the initial call to production, including making go/no-go decisions for every integration.

• Opportunities for growth that align with business expansion, including cards, alternative payment methods, card programs, and new entities.