Patient Support Specialist

📋 Description

• Support the management of your patient panel's health and actively monitor their adherence to preventative care measures.

• Facilitate referrals, manage prior authorizations, and oversee lab order fulfillment.

• Conduct proactive follow-ups with patients regarding their vital signs (BP, BS, weight), symptom evaluations, and scheduling requirements.

• Assist patients with prescription fulfillment, initiation, and follow-up processes.

• Educate patients and their families about chronic conditions and strategies to prevent further disease progression.

• Ensure collaborative care delivery and engage specialists as necessary.

• Provide assistance to clinicians as needed.

• Perform additional duties as assigned.

⛳️ Requirements

• Strong time management skills with a proven ability to maintain high attention to detail.

• Experience with electronic health records (EHR); familiarity with Athena and Salesforce is preferred.

• Medical Assistant certification is a plus.

• Excellent communication skills with outstanding listening capabilities.

• Flexibility and availability throughout the workday as required.

• Exceptional interpersonal skills, fostering trusting and collaborative relationships.

• A genuine desire to assist patients in living healthier, more fulfilling lives.

🏝️ Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance.

• Employee assistance program.

• Employer-paid and voluntary life insurance.

• Disability insurance.

• Health and flexible spending accounts.

• Competitive compensation.

• 401k with employer match.

• Financial wellness resources.

• Paid holidays.

• Flexible vacation time/PSSL.

• Paid parental leave.

• Work-life assistance resources.

• Physical wellness perks.

• Mental health support.

• Employee referral program.

• BenefitHub for employee discounts.