Patient Support Representative

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Manage 40-50 incoming calls each day with sensitivity and understanding.

• Deliver information and respond to inquiries related to services and orders.

• Efficiently perform data entry tasks on a daily basis within required deadlines.

• Oversee daily and monthly performance metrics and KPI objectives.

• Engage in virtual meetings with a polished and professional appearance.

⛳️ Requirements

• At least 2 years of experience in a call center setting.

• A minimum of 1 year of experience in the medical field, with a familiarity of medical terminology (preferably in DME and Home Healthcare).

• Preferred experience or knowledge of respiratory equipment and support for respiratory-related patients.

• High school diploma or GED is required.

🏝️ Benefits

• Equipment Provided.

• Enjoy a fun and inclusive work environment.

• Comprehensive benefits package (including sick time, vacation, 401K, dental, vision, and life insurance).

• Two bonus days off (“Fun Day” and “Inclusion Day”).

• Six paid holidays.

• A supportive team with role-based training to ensure your success.

• Opportunities for internal growth.

• Access to interactive clubs and engagement opportunities.