Patient Services Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Operate within the HCHB workflow framework as instructed

• Create daily schedules for clinical team members

• Allocate POD clinicians to patients under the supervision of the Assistant Clinical Manager

• Support POD staff in coordinating patient/client services

• Act as a liaison among field staff, patients/clients, and POD personnel

• Communicate with CFSS when order approvals are delaying scheduling

• Complete all daily tasks/workflow and report any unresolved workflow issues to the Assistant Clinical Manager before the end of the shift

• Manage visits returned by clinicians

• Engage in weekend rotation as necessary

• Arrange home visits for field staff and assist in coordinating patient care

• Gather admissions/intake information and inform CFSS about potential staffing needs and concerns

⛳️ Requirements

• Experience with Homecare Homebase (HCHB) is essential

• Minimum of one year in a customer service role

• Proficient with Microsoft Office suite

• At least two years of general office experience is required

• One year of that must include data entry or word processing tasks

• An Associate’s degree is preferred

• Preferred: a minimum of one year of experience in home health

• Previous experience in home health is advantageous

• Must have legal authorization to work in the United States

• Successful completion of a drug screening is required prior to employment

🏝️ Benefits

• Health, vision, and dental insurance

• 401(k) and pension with a 4% employer contribution

• 15 days of PTO

• Company-paid life insurance

• Company-paid disability benefits

• Pre-tax FSA and HSA plans

• Up to 90% discount on degrees and certifications through a partnership with Purdue University

• Competitive salary with opportunities for advancement