Patient Service Agent, PSA

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize and schedule appointments for patients

• Record and relay messages from patients

• Offer general information about visit guidelines and expectations

• Provide outstanding customer service while demonstrating excellent telephone manners

• Uphold a calm, friendly, and professional demeanor

⛳️ Requirements

• High School Diploma or equivalent qualification

• Experience in customer service

• Fundamental computer skills

• Proficient in data entry

• Professional, polite, and empathetic attitude

• Capability to handle multiple tasks simultaneously

• Typing speed of 60 words per minute

🏝️ Benefits

• Coverage for medical, dental, and vision needs

• Paid time off available

• Support for tuition expenses

• Matched retirement plans for team members working 32 or more hours per pay period

• A collaborative team atmosphere

• Opportunities for professional development

• Engaging work in healthcare that emphasizes innovation, technology, and compassion