Patient Reimbursement Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and manage all necessary elements to secure prescription drug coverage for patients.

• Collaborate with insurance providers, physicians' offices, and healthcare professionals to optimize reimbursement solutions.

• Handle documentation, submissions, and all related paperwork for insurance companies and public/federal funding programs.

• Cultivate and maintain relationships with key clinics.

• Coordinate pharmacy processes essential after funding has been secured.

• Develop a comprehensive understanding of both public/private and federal funding mechanisms.

⛳️ Requirements

• Bilingualism in English and French is a significant advantage;

• Previous experience in a reimbursement role is highly beneficial;

• Background in the healthcare, pharmaceutical, or insurance sectors is advantageous;

• At least 2 years of experience in customer or client service roles;

• Strong skills in Microsoft and Google applications (Google Workspace, Word, Excel);

• Professional, courteous, and efficient phone etiquette;

• Demonstrated ability to manage time effectively, prioritize tasks, and handle multiple deadlines;

• Excellent communication and interpersonal abilities;

• Capability to work both independently and collaboratively in a team environment;

• Keen attention to detail;

• Proficient in resolving issues quickly and effectively;

• Creative and innovative problem-solving mindset;

• Availability to work rotating shifts from Monday to Friday, covering hours from 8 AM to 8 PM EST.

🏝️ Benefits

• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.

• Growth Opportunities: Committed to fostering a culture of growth, where every team member is encouraged to pursue new skills, expand their knowledge, and advance their careers.

• Vibrant Culture: Over 1,500 team members across Canada, with a consistently high engagement score in our monthly pulse surveys.

• Attractive Compensation: Competitive salary, incentive program, and a comprehensive benefits package.