Patient Recruitment Associate I

📋 Description

• Respond to calls promptly while delivering exceptional customer service and professionalism.

• Conduct phone interviews with volunteers to gather demographic and medical history using standardized questionnaires.

• Precisely record and assess demographic details and medical history for all volunteers, ensuring confidentiality is upheld.

• Organize appointments for further screening and/or consent for volunteers who meet the specified criteria.

• Execute administrative tasks such as copying, filing, and maintaining spreadsheets.

⛳️ Requirements

• High school diploma or equivalent, along with relevant formal academic or vocational qualifications.

• Prior experience in direct customer service that equips you with the knowledge, skills, and abilities necessary for the role (equivalent to 6 months to 1 year) or a suitable combination of education, training, and experience.

• Proficiency in Microsoft Office.

• Strong written and verbal communication capabilities.

• Exceptional customer service and telephone etiquette.

• Effective organizational and time-management skills.

• Ability to manage multiple tasks and work independently.

• Capacity to thrive in a collaborative environment.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements

• Professional development opportunities