Patient Navigator

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Oversee patient navigation through the healthcare system within a multidisciplinary team.

• Build strong relationships with patients, serving as their main point of contact.

• Evaluate market data to pinpoint payor populations and confirm insurance benefits along with obesity-treatment coverage.

• Keep track of payor pre-certification requirements and assess policy modifications.

• Provide education to providers and staff on payor regulations to minimize denials.

• Identify available resources and eliminate barriers to patient care.

• Organize service-line appointments, laboratory and diagnostic tests, reminders, and manage wait-lists.

• Keep tabs on assigned patients during their admissions and aid in scheduling discharge appointments.

• Assist patients with prescription fulfillment while evaluating cost and availability.

• Record patient information and secure external medical records.

• Engage with family and community resources to meet emotional, social, and financial needs.

• Work together with social services on financial aid, entitlement programs, patient benefits, healthcare resource utilization, and cost efficiency.

⛳️ Requirements

• Bachelor’s degree in Healthcare Management, Public Health, or a related field; OR an associate’s degree in a related field along with two years of relevant experience; OR a high school diploma or equivalent with four years of relevant experience.

• Exceptional interpersonal communication and negotiation abilities.

• Capability to collaborate with individuals from various social, economic, and cultural backgrounds.

• Flexibility, open-mindedness, and the ability to adapt to change.

• Proficient in Microsoft Office applications.

• Capacity to sit for prolonged periods.

• Ability to work in a conventional office/clinical setting.

• Preferred: three years of experience in the healthcare industry.

• Preferred: one year of experience in statistical data analysis.

• Preferred: bachelor’s degree in Healthcare Management or Public Health.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.