Patient Navigator

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Cultivate strong relationships with patients, acting as their main point of contact.

• Analyze market data to pinpoint payer populations according to regional payer mix.

• Confirm insurance benefits and coverage options for obesity treatment.

• Stay informed about insurance payer pre-certification requirements and assess policy changes.

• Inform providers and staff about payer regulations to minimize denials.

• Identify resources and eliminate obstacles to patient care.

• Coordinate appointments across various service lines, laboratories, and diagnostic testing facilities.

• Schedule and modify patient appointments, make reminder calls, and oversee the patient wait-list.

• Monitor the admissions of assigned patients, conduct daily rounds, and assist with scheduling discharge appointments.

• Help patients with prescription filling and evaluate cost and availability.

• Document patient information and acquire external medical records.

• Engage family and community resources to meet patients’ emotional, social, and financial needs.

• Collaborate with social services on financial assistance, entitlement programs, patient benefits, healthcare resource utilization, and clinical cost efficiency.

• Perform additional department-specific duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Healthcare Management, Public Health, or a related field; or an Associate’s degree in a relevant field with two years of applicable experience; or a high school diploma/equivalent combined with four years of relevant experience.

• Preferred: Three years of experience in the healthcare sector.

• Preferred: One year of experience in statistical data analysis.

• Strong interpersonal communication and negotiation abilities.

• Capacity to work with individuals from a variety of social, economic, and cultural backgrounds.

• Flexibility, open-mindedness, and adaptability to change.

• Proficient in Microsoft Office applications.

• Ability to remain seated for extended periods.

• Capable of working in a standard office or clinical setting.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plans with employer contributions.

• Opportunities for professional development and advancement.

• Generous paid time off and holiday policies.