Patient Billing Representative

This is a fully remote position, open to applicants in North Dakota.

📋 Description

• Assist patients with payment processing, billing education, insurance verification, and inquiries related to claims.

• Provide empathetic, precise, and compliant service while navigating healthcare billing systems and policies.

• Execute all payment processing and payment plan functions, along with advanced support for billing, insurance, and claims.

⛳️ Requirements

• Prior experience in customer service or call center settings is essential.

• Experience in healthcare billing, insurance, or claims is highly preferred.

• Preference will be given to candidates with payment processing or financial transaction experience.

• A high school diploma or GED is required; additional education in billing or healthcare is advantageous.

• Must possess technical proficiency with EMR systems and standard computer applications.

• Capability to work independently in a remote or virtual setting is essential.

• Proficiency in speaking, reading, writing, and understanding English is a must.

• A background check will be conducted in compliance with applicable laws.

🏝️ Benefits

• Starting pay is $14 per hour, plus a shift differential of an extra $1 per hour for nights and weekends.

• Working hours are from 7:00 AM to 7:00 PM (CST), with workdays scheduled Monday through Friday.

• Paid training is provided, typically lasting 2 weeks from 8:00 AM to 5:00 PM, Monday through Friday (CST).

• Employment status is full-time at 40 hours per week, with benefits becoming available on the 1st of the month following 60 days of employment.