Patient Account Representative, Hospital, Day Shift

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• The Patient Accounts Representative 2 collaborates with patients, colleagues, and external organizations to facilitate the timely payment and/or reimbursement of hospital and/or professional charges.

• This role involves overseeing patient accounts, which encompasses claim submissions, investigating and analyzing back-end denials, determining the suitable actions for provider claims submission, handling outbound and inbound communications with insurance carriers, providers, and patients, as well as managing payment posting, collections, account adjustments, and appeals.

⛳️ Requirements

• A minimum of 2 years of relevant experience is required. A Bachelor's Degree can substitute for 2 years of experience, while an Associate's Degree, trade school, or certification can substitute for 1 year of experience.

• Relevant experience may include roles such as LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding, or positions within call center environments.

• High School diploma or equivalent is required.

• Candidates must have knowledge of ICD-9/10, CPT, and HCPCS coding, along with precise data entry skills. They should be capable of managing multiple phone lines for incoming and outgoing calls. A thorough understanding of the explanation of benefits from various managed care companies is essential. Additionally, applicants should demonstrate teamwork and a willingness to collaborate and support others, while adhering to FMOLHS policies and procedures.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements