Patient Access Scheduler – Centralized Scheduling

This is a fully remote position, open to applicants in Florida.

📋 Description

• Schedule appointments for patients regarding diagnostic, surgical, therapy, physician visits, and various procedures/treatments.

• Collect and confirm demographic and insurance details.

• Register patients and input data into the scheduling system.

• Operate in a call center-like environment.

• Achieve individual quality metrics.

• Deliver professional, compassionate, and friendly service to patients, families, staff, physicians, and community members.

⛳️ Requirements

• High school diploma, certificate, GED, training, or relevant experience.

• Successfully complete the Patient Access training course.

• Capable of working in a high-volume, fast-paced environment.

• Proficient in performing basic mathematical calculations.

• Detail-oriented and well-organized.

• Team-oriented individual.

• Compassionate with strong customer service and interpersonal communication skills.

• Basic understanding of medical and insurance terminology is preferred.

• Experience with computer applications, including Microsoft Office and EMR systems.

• Accurate typing skills.

• Familiarity with regulatory guidelines such as HIPAA, AHCA, EMTALA, and Medicare coverage structure.

• Understanding of medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

• Less than 1 year of the minimum required experience.

🏝️ Benefits

• Opportunities for career growth and development, with defined pathways and ongoing support.

• Comprehensive health and wellness resources.

• Wellness program designed to assist employees in eliminating their medical plan deductible.

• Tuition reimbursement.