Patient Access Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Request and secure prescriptions and authorizations from medical offices and insurance providers.

• Follow up with healthcare providers and payers to guarantee the timely receipt of necessary documentation.

• Address inquiries related to Certificates of Medical Necessity (CMN) and the requirements of participating providers.

• Re-verify patient eligibility for ongoing services.

• Maintain precise and compliant documentation in alignment with HIPAA and regulatory standards.

• Liaise with patients, provider offices, and internal teams to resolve access-related concerns.

⛳️ Requirements

• High school diploma or GED is mandatory; an Associate’s degree is preferred.

• A minimum of 2 years of experience in healthcare administration, medical office, or insurance-related fields.

• Experience in insurance authorization or precertification is preferred.

• Background in home health, DME, or enteral services is a plus.

• Proficiency in Microsoft Office applications (Outlook, Word, Excel) is required.

🏝️ Benefits

• 100% Remote work opportunity.

• Equipment will be provided.

• Comprehensive benefits package including Medical, Dental, Vision, 401k, and PTO.

• Paid Holidays along with Bonus Days Off.

• Structured onboarding and role-specific training.

• Opportunities for internal advancement.