Patient Access and Customer Engagement Manager

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Enhance accessibility and adoption for both existing and upcoming brands by aligning the market access strategy with the organization's business goals.

• Oversee market access initiatives in Bulgaria, which include Price & Reimbursement submissions and community engagement efforts.

• Administer designated market access projects and activities.

• Create strategic and tactical market access plans for products to ensure that business objectives are achieved in a timely manner.

• Facilitate collaboration across various teams regarding pricing and reimbursement issues.

• Develop or modify value demonstration tools as necessary.

• Work with broader market access and regulatory teams to influence early pipeline access strategies.

• Recognize future payer customer needs and constraints that may affect the business.

• Responsible for overseeing allocated programs and budgets.

⛳️ Requirements

• Bachelor's degree or equivalent educational background.

• Proven experience in innovative market access within the pharmaceutical industry.

• Comprehensive understanding of health systems and healthcare decision-making, including the regulatory, safety, legal, and compliance landscape.

• Experience in managing multi-stakeholder projects and leading teams, with a track record of delivering results on schedule and within budget.

• Exceptional communication and presentation abilities, complemented by strong analytical skills and strategic thinking.

• Capacity to build credible and enduring professional relationships while making a personal impact by engaging respectfully and professionally.

• Strong leadership and influencing capabilities, focused on promoting continuous performance enhancement and operational excellence.

• Solid experience in market access-related issues, including new MKB code submissions, P&R submissions, managed entry schemes, and HTA.

• In-depth understanding of the payer landscape, as well as government affairs, policy, and advocacy.

• Ability to conduct situational analysis of the external environment and assist in developing country-specific and account strategic plans.

• Proficient in both written and spoken Bulgarian and English, with the willingness to travel occasionally within CEE countries.

🏝️ Benefits

• Competitive compensation for your contributions.

• Focus on maintaining a healthy work/life balance.

• A collaborative and team-driven atmosphere.

• Opportunities for career advancement.

• Commitment to diversity and inclusion.

• Contributing positively to the lives of patients with ultra-rare diseases who require life-saving treatments.