Partner Value Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Function as the expert technical liaison between NiCE and its partners.

• Provide partners with the necessary knowledge, tools, and resources to achieve unique customer outcomes.

• Serve as a reliable technical go-to-market consultant, assisting partners in evolving from users of NiCE technology to independent, high-performing advocates.

• Oversee partner readiness throughout NiCE's AI portfolio.

• Equip partners with the expertise to convert customer business challenges into tangible AI solution designs.

⛳️ Requirements

• Proven experience with AI, conversational AI, virtual agents, agent assist, or automation in customer experience/contact center settings.

• Ability to convert business results into AI use cases and define success criteria.

• Familiarity with LLMs, generative AI, AI orchestration, integrations, and responsible AI principles; along with experience in supporting AI Proofs of Value, pilots, or customer validation efforts.

🏝️ Benefits

• Become part of a rapidly expanding, market-disrupting, global organization.

• Enjoy a fast-paced, collaborative, and innovative environment.

• Take advantage of opportunities for learning and professional growth.

• Access to limitless internal career prospects across various roles, disciplines, domains, and locations.