Partner Technical Solutions Engineer – Connectivity, AI & APIs

This is a fully remote position, open to applicants in France.

📋 Description

• Serve as an external technical consultant for partners during significant pre-sales engagements and transformation initiatives.

• Co-facilitate demonstrations and technical workshops alongside partners and Sales Account Executives.

• Develop integration architectures connecting Pennylane with clients’ information systems utilizing APIs, connectors, SFTP, or EBICS.

• Provide responses to security and architecture inquiries related to authentication, SSO/MFA, OAuth 2.0, and hosting.

• Diagnose integration issues, including API errors, e-invoicing rejections, and connector configuration challenges.

• Collaborate with Support, Product, and Engineering teams to resolve incidents.

• Conduct follow-up meetings with end customers and integrators regarding critical projects.

• Educate partners’ technical and functional teams on the API, AI modules, and e-invoicing processes.

• Oversee beta programs and soft launches with key partner champions.

• Develop and update integration guides, FAQs, use cases, and recorded sessions.

• Relay prioritized partner requirements to the Product team and contribute to public API documentation.

• Keep partners updated on the product roadmap.

• Assess partner needs and deliver tailored technical solutions.

• Act as a liaison between partners and internal Partnerships, Product, and Sales teams.

• Establish and nurture technical relationships with partners.

• Collect partner feedback to enhance Pennylane’s products and APIs.

• Identify use cases and best practices while creating documentation and developer content.

⛳️ Requirements

• Over 5 years of experience in technical pre-sales, integration consulting, or Solutions Engineering, preferably at a SaaS vendor or an ERP/accounting systems integrator.

• Proficient in REST APIs, including OAuth 2.0 and token-based authentication, webhooks, Postman, and interpreting JSON/XML payloads. Scripting abilities are a bonus.

• Strong grasp of accounting and finance concepts, including journal entries, account reconciliation, VAT, cost accounting, and bank reconciliation.

• Familiarity with e-invoicing standards (Factur-X, UBL, CII, PA/PDP, PPF/directory, and e-reporting) is highly advantageous.

• Knowledge of the Sage, Cegid, EBP, or mid-market ERP landscape is beneficial.

• Exceptional written and verbal communication skills, capable of simplifying complex concepts and conveying technical details to non-technical audiences.

• Self-directed, agile, with strong prioritization abilities, and adept at managing multiple projects and stakeholder groups.

• Fluent in French and possess professional working proficiency in English.

• Authorized to work in France; the employer is unable to sponsor visa candidates.

• Experience with a channel or indirect sales approach involving integrators or resellers is a plus.

• Previous experience launching a product with beta customers or partners is an asset.

• Familiarity with AI tools such as Claude, Dust, and MCP is considered beneficial.

• Experience with Datadog, GitHub, Postman, Zapier, Make, or Lovable is a plus.

🏝️ Benefits

• One of the top health insurance options available (Alan Blue and Alan Mind)

• Meal vouchers (Swile card)

• An additional 6 to 12 RTT days, in addition to 25 days of paid annual leave

• A monthly budget to facilitate working from home or in a coworking space

• An equity package in the form of BSPCEs

• Access to 8,000 gyms throughout France and over 300 wellness activities via Gymlib

• A Mac computer provided

• Tech Days every three months for remote employees

• Annual company off-site events

• An inclusive and supportive work culture that promotes personal and professional development