Partner Technical Architect

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Deliver senior-level technical strategist expertise within the Risk and Security domain.

• Enhance partner engagement, foster solution co-creation, and drive commercial success.

• Collaborate to develop Practice-specific reference architectures, reusable patterns, and integration libraries.

• Create reusable co-innovation resources, such as solution templates, industry accelerators, demo environments, and blueprints.

• Offer senior technical guidance for new patterns and intricate multi-product scenarios.

• Promote the adoption of AI-enhanced capabilities within the Practice in collaboration with partners.

• Facilitate technical workshops with partners and interact directly with Practice stakeholders, including CISOs and CXOs.

• Implement strategic proofs of concept to showcase the business value of the Practice.

• Guide partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry patterns.

• Design and provide architecture training programs, workshops, and executive briefings.

• Evaluate partner technical capabilities and develop maturation plans and certification pathways.

• Represent ServiceNow Practice innovations at industry events and forums.

• Contribute to thought leadership initiatives.

• Work alongside partner-aligned Partner Technology Architects on collaborative business planning.

• Maintain expert-level knowledge of the competitive landscape and convert market intelligence into insights for partners.

• Assist SC Field with requests related to Commercial partner development.

• Collaborate with Partner-PTAs, Partner Solution Engineers, Product and Engineering teams, SC Field, and Partner Managers.

⛳️ Requirements

• Expertise in Risk (IRM) or Security, with preference given to those with Armis and Veza experience.

• Experience in implementing Security or Risk solutions.

• CSA certification.

• Over 5 years of experience in channel/partnerships sales.

• More than 5 years of pre-sales solution consulting or sales engineering experience in a security or risk context.

• At least 5 years of technical expertise related to the ServiceNow platform or cloud software solutions.

• Experience in collaborating with product management, product marketing, partners, and professional services.

• Skills in territory management, including pipeline development and working with Sales counterparts to ensure execution excellence.

• Willingness to travel as necessary, including up to 50% travel.

• Preferred: Experience with ServiceNow platform and AI capabilities, including Now Assist and AI Agents.

• Preferred: Background in management consulting, strategy advisory, or partner business development.

• Preferred: ServiceNow certifications such as CSA, CIS, or architectural credentials.

• Preferred: Experience across various partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build).

• Preferred: Familiarity with competing platforms and the ability to communicate ServiceNow's differentiation.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.