Partner Technical Architect

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Deliver senior technical strategist expertise within the Risk and Security domain.

• Collaborate with partner-aligned Partner Technology Architects and Partner Solution Engineers.

• Enhance partner activation, solution co-creation, and commercial success.

• Co-develop reference architectures, reusable patterns, and integration libraries.

• Create reusable co-innovation assets, including solution templates, industry accelerators, demo environments, and blueprints.

• Offer expert-level technical guidance on intricate multi-product scenarios and novel patterns.

• Promote the adoption of AI-enhanced Practice capabilities with partners.

• Lead technical workshops and interact directly with Practice buyers such as CISOs and CXOs.

• Execute strategic proofs of concept that demonstrate Practice business value.

• Mentor partner architects and pre-sales teams on solution positioning and competitive differentiation.

• Design and deliver architecture training programs, workshops, and executive briefings.

• Evaluate partner technical capabilities and develop capability maturation plans and certification pathways.

• Represent ServiceNow Practice innovation at industry events and forums.

• Contribute to thought leadership materials.

• Collaborate on Practice-specific joint business planning initiatives.

• Maintain expert knowledge of the competitive landscape and convert market intelligence into partner insights.

• Assist the SC Field with Commercial partner development requests.

• Measure partner Practice maturity, pipeline influence, co-created offerings, thought leadership, and executive satisfaction.

⛳️ Requirements

• Domain expertise in Risk (IRM) or Security, with preference for experience with Armis and Veza.

• Experience in Security or Risk implementation.

• CSA certification.

• Over 5 years of experience in channel or partnerships sales.

• More than 5 years of pre-sales solution consulting or sales engineering experience in a security or risk environment.

• Over 5 years of experience with the ServiceNow platform or technical expertise in cloud software solutions.

• Proven ability to work collaboratively with product management, product marketing, partners, and professional services.

• Skills in territory management, including pipeline building and collaborating with Sales counterparts to ensure execution excellence.

• Willingness to travel as required, with up to 50% travel.

• Preferred experience with ServiceNow platform and AI capabilities, including Now Assist and AI Agents.

• Background in management consulting, strategy advisory, or partner business development.

• ServiceNow certifications such as CSA, CIS, or architectural certifications.

• Experience across various partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build).

• Familiarity with competitive platforms and the ability to articulate ServiceNow's differentiation.

🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

• Flexible or remote work options.

• Travel opportunities for partner, customer, and organizational activities.