Partner Success Representative

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Act as a responsive and knowledgeable point of contact for partners.

• Develop an understanding of the partner network and contribute to a team culture centered on proactive, high-quality support.

• Manage inbound support requests with professionalism and efficiency.

• Recognize trends and opportunities within interactions and communicate insights with the larger team.

• Work collaboratively across departments, including Sales, Operations, Marketing, and Product, to advocate for partners.

⛳️ Requirements

• A minimum of 2 years in account management, customer success, business development, or a consultative client-facing position.

• Demonstrated ability to oversee a portfolio of relationships while balancing reactive support with proactive engagement.

• Excellent written and verbal communication skills.

• Comfortable utilizing technology platforms and eager to quickly learn new tools.

• Proven track record of addressing problems in real-time while maintaining a broader perspective.

• Preferred: Background in learning & development, coaching, consulting, or organizational development sectors.

• Familiarity with SaaS or subscription-based business models.

• Bachelor's degree or equivalent experience.

🏝️ Benefits

• Meeting-free Friday afternoons, allowing for increased focus on work and professional development.

• Extensive employee programming that offers various opportunities to build community, learn, and grow.

• Commitment to equitable and transparent compensation.