Partner Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete onboarding process for new partners, from the signed agreement to achieving initial business impact.

• Establish strong connections with partners during their initial months and act as their primary point of contact.

• Propel activation milestones such as training, certifications, enablement, initial opportunities, and first deals.

• Assist newly activated partners in recognizing business opportunities and their potential for revenue generation.

• Aid partners in effectively positioning and selling Sembi solutions.

• Observe partner engagement and proactively re-engage those who may be losing momentum.

• Facilitate partner webinars, campaigns, events, and collaborative marketing initiatives.

• Contribute to the creation and distribution of partner enablement materials, sales resources, and communication pathways.

• Collect partner feedback and translate it into actionable insights for internal teams.

• Monitor partner performance across activation, engagement, certifications, pipeline, opportunities, and revenue metrics.

• Ensure accurate partner data is maintained in HubSpot and Salesforce.

• Assist in building dashboards, reports, and processes that provide visibility into partner performance.

• Work collaboratively with Partner Managers, Sales, Marketing, Customer Success, and Product teams to achieve measurable partner-led growth outcomes.

⛳️ Requirements

• 3–5 years of experience in Partnerships, Business Development, Marketing, Customer Success, Sales Operations, or a related field.

• Bachelor’s or Master’s degree in Business, Marketing, Management, or a related discipline.

• Proficient in English.

• Proficiency in French, German, or Spanish is a significant advantage.

• Excellent organizational and project management capabilities, with a keen eye for detail.

• Proactive and entrepreneurial spirit, taking ownership of tasks.

• Ability to work across multiple teams while managing various priorities simultaneously.

• Strong communication and relationship-building abilities.

• An interest in technology and a desire to understand how SaaS businesses expand through partnerships.

• Experience with CRM systems and data; familiarity with HubSpot or Salesforce is a plus.

• A genuine “get things done” mindset and a drive to achieve measurable results.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• A collaborative and inclusive work environment.

• Health and wellness benefits.