Partner Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage partner retention and enablement by serving as a partner advocate within the organization and optimizing the complete partner ecosystem experience.

• Emphasize a partner-centered approach and demonstrate product expertise, integrating people and technology to drive and surpass successful outcomes for channel partners, resellers, and strategic alliances.

• Provide guidance to partners, gaining in-depth understanding of the partner’s organization, go-to-market strategies, and business goals.

• Cultivate strong ecosystem relationships, delivering shared value and uncovering co-selling growth opportunities.

⛳️ Requirements

• 3 to 5 years of experience in a customer-facing or partner-facing position, including roles such as Channel Customer Success, Partner Management, Account Management, or Indirect Sales.

• Exceptional project management, relationship-building, and long-term alliance planning abilities.

• Strong written and verbal communication, documentation, presentation, interpersonal, and partner-service skills.

• Experience in a highly regulated industry (e.g., Fintech, Insurance, Retail, Banking). Familiarity with digital identity and authentication is highly preferred.

• Experience with channel-selling strategies, enablement, and negotiation skills is preferred.

• A strong aptitude and enthusiasm for technology, ecosystem KPIs, data, and constructing B2B2C business cases.

• A strong ambition and desire to develop and advance your career within a dynamic channel ecosystem.

• Proven history of building and sustaining successful partner or multi-stakeholder relationships.

• Preferred experience in cybersecurity, fintech, or within a rapidly growing startup environment.

• Familiarity with technical data platforms like Splunk, Looker, etc., and investigation of API transactions is preferred.

• Foster, uphold, and enhance our cultural values of humility, passion, inclusion, and leadership.

• A strong enthusiasm for learning about our products and markets through both in-house and external training opportunities.

• Experience in high-growth or pre-IPO technology companies.

🏝️ Benefits

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan.

• Modern Health for financial, mental, and physical wellness.

• 401(k) Retirement Plan & Match (for US Offices) and Local Country Pension (for International Offices).

• Unlimited Vacation and Flexible hours.

• Comprehensive medical benefits for you and your family ❤️.

• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement).

• Bottomless snacks & beverages at select office locations.

• Daily GrubHub stipend for lunch when working in the office (for US Offices).

• A fantastic environment to work and connect with other talented Provers like yourself!