Partner Development Representative

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist in the onboarding and activation process for new affiliates and partners, ensuring the timely completion of all documentation, compliance requirements, and system setups.

• Organize partner enablement initiatives, which include training sessions, access to tools and marketing resources, along with continuous operational support.

• Ensure the accuracy of partner records and updates across various platforms and internal systems to maintain data integrity and operational excellence.

• Oversee partner and lead lifecycle performance, proactively identifying challenges, bottlenecks, and opportunities for process enhancements.

• Monitor, maintain, and analyze essential partnership performance metrics, dashboards, and reports to facilitate business reviews and data-driven decision-making.

• Collaborate closely with Affiliate & Partnership Managers to support the daily execution of programs and promote partner success throughout the lifecycle.

• Work in conjunction with cross-functional teams, including Sales, Compliance, Operations, Growth, and Product, to address operational challenges and enhance partner experiences.

• Act as a reliable operational contact for affiliates and partners, ensuring prompt responses, issue resolution, and smooth program participation.

• Contribute to the development and scaling of processes, playbooks, and best practices that support the growth of Payoneer's global Affiliates & Partnerships program.

⛳️ Requirements

• A minimum of 2 years of experience in payments, fintech, partnerships, operations, customer success, or related fields.

• Proficient in English, with strong skills in either French or German (both written and spoken) required. Additional languages are an advantage.

• High proficiency in CRM platforms (such as Salesforce), Excel, and reporting tools, with the capability to analyze data and provide operational insights.

• Excellent written and verbal communication skills, with the capacity to collaborate effectively across cross-functional teams and with external partners.

• Ability to work autonomously, take ownership of key initiatives, and achieve results in a fast-paced, dynamic environment.

• Proven track record of building and maintaining strong relationships with internal stakeholders, customers, and external partners.

• An analytical problem-solver with a proactive approach, skilled at identifying opportunities, mitigating risks, and driving business results.

• A strong passion for fintech, payments, and eCommerce, along with a keen interest in industry trends, customer needs, and emerging technologies.

🏝️ Benefits

• Flexible work arrangements.

• Professional development opportunities.