Partner Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and enhance IBM partner programs, consisting of roughly 75% Partner Programs and 25% Go-To-Market.

• Recognize, monitor, report, and strategically oversee proficiencies and certifications.

• Collaborate with AHEAD stakeholders to coordinate IBM demand generation campaigns and events.

• Facilitate IBM enablement initiatives alongside engineers and sales teams.

• Establish practices around key IBM solution areas in collaboration with the AHEAD services team.

• Formulate sales strategies aimed at expanding current business, optimizing margins, and structuring innovative deals.

• Identify and explore opportunities in new product categories, customer segments, and business lines.

• Maintain expert-level knowledge of quoting tools, pricing frameworks, SKU management, product configurations, and quoting procedures.

• Monitor and report on rebates, investments, programs, incentives, and associated metrics.

• Develop and disseminate internal content via newsletters and team meetings.

• Track pipeline and registrations, assist with forecasting, and ensure adherence to terms and conditions.

• Examine misaligned deals and enhance margins, incentives, and profitability.

• Provide timely deal support, account mapping, and introductions for sales teams.

• Monitor key performance indicators, milestones, and commitments of strategic partnerships.

• Identify customer growth opportunities through increased product and solution adoption.

• Act as a subject matter expert on compliance requirements and audits for customers and manufacturers.

• Evaluate risks, suggest solutions, and drive appropriate next steps.

• Support partner managers with strategic partner go-to-market initiatives.

• Manage and oversee IBM’s Partner Advantage program.

⛳️ Requirements

• Demonstrated experience in program management, partner management, or a related discipline.

• Outstanding organizational abilities and meticulous attention to detail.

• Strong analytical capabilities and proficiency in tracking and reporting metrics.

• Excellent verbal and written communication skills.

• Ability to effectively engage with a diverse range of stakeholders.

• Experience in sales support or business development is preferred.

• Capability to thrive in a fast-paced environment while managing multiple priorities.

• A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

• Willingness to travel occasionally to support partnerships, as necessary.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401(k).

• Paid company holidays.

• Paid time off.

• Paid parental and caregiver leave.

• Access to a multi-million-dollar technology lab.

• Opportunities for cross-department training and development.

• Sponsored certifications and credentials for ongoing education.